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Business Management Templates

posted on December 30, 2015 by SCORE 87 posted in Business Resources

Expert management advice.:
Download this worksheet to identify the strengths, weaknesses, opportunities and threats for your business. This information can help you outline goals and strategies for your business and marketing efforts.

Once you’ve completed these worksheet, schedule an appointment with your SCORE mentor to identify ways to improve weaknesses, mitigate the threats, and capitalize on strengths and opportunities.

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Today’s Customer Service Is the Key to Tomorrow’s Growth

posted on September 24, 2015 by Tom Hellman posted in SCORE 87 Post

Customer service is one of the most important ways a small business can distinguish itself from competitors. You have the unique opportunity to connect directly with your customers, furnish the products or services that meet their needs, help them with problems, and follow up after the sale. This generates more than just sales; it also creates relationships that will not only keep those customers coming back, but also lead to referrals and new business

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